I am getting frequent notifications that my indoor air quality is Very Bad, what should I do?

For each indoor air quality attribute, you can toggle on or off to receive a notification if the measured status is Very Bad. You can do so ...

What are reminder notifications for? How do I turn them on or off?

Reminder notifications are triggered to ensure that you are made aware of important status changes with your device. To adjust your notifica...

After setting up my device I am noticing I am not receiving TVOC air quality readings. Why is that?

The air in every indoor environment is different, and the Indoor Air Quality Monitor on this device needs some time to calibrate to each new...

My Kidde device recently detected smoke and sounded the alarm, and I’m noticing that my indoor air quality readings have been inconsistent since. Why is this?

First of all, in the event of a smoke alarm, evacuate yourself and your family and call emergency services once outside. Don't go back into ...

My Kidde device recently detected carbon monoxide (CO) and sounded the alarm, and I’m noticing that my indoor air quality readings have been inconsistent since. Why is this?

First of all, in the event of a carbon monoxide alarm, evacuate yourself and your family and call emergency services once outside. Don't go ...

I am getting Mold Risk notifications, how is that determined?

According to the EPA, humidity levels in the air can supply enough moisture for mold growth and make a space susceptible to mold. Because of...

How do I reset my Smoke + Carbon Monoxide Alarm with Indoor Air Quality Monitor?

To factory reset your device, press the button on its face for about 8 seconds. You will hear 3 consecutive beeps. Upon release of the butto...

Why am I not able to reset the device?

Ensure that AC power is connected to the alarm while performing the reset.To reset the alarm, press and hold the center button for approxima...

How can I configure my Smoke + Carbon Monoxide Alarm with Indoor Air Quality Monitor to an alternate Wi-Fi network?

To change the wireless settings for your device, press the button on its face for about 8 seconds. You will hear 3 consecutive beeps. Upon r...

Can I interconnect this alarm with other alarms in my home?

Yes. This model has AC hardwire interconnect capability. When one hardwired interconnected unit sounds an alarm, all other compatible hardwi...

How do I set up biometric login on the app?

Pre-Conditions: Mobile device has biometrics enabled and stored.Android: Sign in to Kidde appSelect account and enable (toggle) "Sign in wit...

How do I get an alert from an interconnected alarm in the house?

This model has AC hardwire interconnect capability, which means that when one hardwired alarm sounds, all hardwired alarms sound. When anoth...

How do I test my Smoke + Carbon Monoxide Alarm with Indoor Air Quality Monitor and other Kidde alarms?

Within the app, find your alarm within the Device List and press the "Test" button. Note: Testing through the app can only be done on Kidde ...

How do I update the software for my Smoke + Carbon Monoxide Alarm with Indoor Air Quality Monitor?

You can use the Kidde app to update the software. There will be an option to update on the Kidde app dashboard when there is a software upda...

How do I remove alarms from the Kidde app?

To remove an alarm from your account, click on the appropriate alarm, then Show Settings -> Remove this Device. Refer to the User Guide t...

Where can I find the End User License Agreement and Privacy Policy?

Kidde's General Privacy Notice can be found at:https://www.corporate.carrier.com/legal/privacy-notice

How do I find the remaining life of this alarm?

To help identify when to replace the unit, a label has been affixed to the side of the alarm. The installation date and the replace-by date ...

What is a clean alarm notification?

If the alarm is in Fault mode, it will chirp every 30 seconds with a voice message: "Error, see troubleshooting guide." (Note: After 5 minut...

What is a low battery notification?

If the battery capacity is nearing the point where it can no longer provide adequate power for all alarm functions, the unit will chirp ever...

How do I edit the name of the Smoke + Carbon Monoxide Alarm with Indoor Air Quality Monitor?

Sign in to the Kidde app.Android:Select the property and device which needs name changeSelect "Show Device Settings"Tap the name on top of t...

How do I identify the Smoke + Carbon Monoxide Alarm with Indoor Air Quality Monitor?

Pre-Conditions: Account and device are set up in the Kidde appOpen the Kidde app and log in to your accountSelect the property and the devic...

How do I view the status of the Smoke + Carbon Monoxide Alarm with Indoor Air Quality Monitor?

iOS:Pre-Conditions: Account and device are set up in the Kidde appOpen the Kidde app and log in to your accountSelect the property and the d...

How do I see the history of events on the Smoke + Carbon Monoxide Alarm with Indoor Air Quality Monitor?

Open the Kidde appSelect Property and view the "timeline" to see the events

How do I edit my profile in the app?

Open Kidde appSelect AccountUpdate the details of your profile

How do I revoke an invitation or remove members from the Kidde app?

Sign in to the Kidde appSelect the property and scroll down to see the "Team Members"Select the member you want to remove and select the rem...

How do I view the devices in a particular property in the app?

Sign in to the Kidde app:Select the property to see the list of alarms under "Property Devices."

How do I view the members in a particular property in the app?

Sign in to the Kidde app:Select the property and scroll down to see the "Team Members"Select "Team Members" to see a list of the members

How do I change the role of a member in the app?

Sign in to the Kidde app:Select the property and scroll down to see the "Team Members"Select "Members" and select the name of the member who...

What are the roles for different member types in the app?

Crew MemberReceives Alerts, has the ability to view all videos and post messages to this locationDeputy MemberReceives Alerts, has the abili...

How do I add a Property in the app?

Sign in to the Kidde app: Set up the Smoke + Carbon Monoxide Alarm with Indoor Air Quality MonitorScan the QR code shown in STEP 1 on the fr...

How do I remove a property in the app?

Sign in to the Kidde app:Select the propertySelect "Property Settings"Scroll down and select "Remove Property"

What does the LED color indicate?

Green: operating normallyAmber: fault conditionRed: hazard has been detected

Why am I getting the message “Too much smoke” when trying to Hush an alarm?

Dense smoke will override the Hush® feature and sound a continuous alarm. If a fire is present, get out and call the fire department or 911 ...