How do I set up, connect to Wi-Fi, and enroll my Smoke + Carbon Monoxide Alarm with Indoor Air Quality Monitor?

Prior to setup, please ensure your Wi-Fi connection is on the 2.4 GHz band. Follow the steps listed below for best Wi-Fi enrollment results....

How can I ensure my Wi-Fi network is on a compatible 2.4 GHz band?

Wi-Fi alarms featuring Kidde HomeSafe must pair to a 2.4 GHz Wi-Fi network. Your router model will help in understanding what Wi-Fi bands ar...

How do I set up mobile alerts for my Smoke + Carbon Monoxide Alarm with Indoor Air Quality Monitor? (iOS/iPhone)

Please make sure your account and device are set up in the Kidde app.Open the Kidde app and log in to your accountSelect the property and th...

How do I set up mobile alerts for my Smoke + Carbon Monoxide Alarm with Indoor Air Quality Monitor? (Android)

Please make sure your account and device are set up in the Kidde app.Open the Kidde app and log in to your accountSelect the property which ...

How do I set up this alarm with Amazon Alexa?

Step 1: Go into the Kidde app, click on "Account" -> "Alerts" -> Enable AlexaStep 2: In your Alexa app,Click on "More"Click on "Skills...

How do I set up this alarm with Google Assistant?

Install the Google Assistant app and log in with your Google account.Go to "Profile"Click "Home"Click "Add"Click "Set up Device"Click on "Ha...

When I first connect the alarm to power, I hear a message, “Lost Connection, Ready to Connect.” Are there any steps required from me?

Some alarms will sound "Lost Connection" upon setup. It will soon be followed by a "Ready to Connect" message, which means it's ready to go....

How do I find the serial number of my device?

You can find the serial number through one of the following methods:There is a QR Code sticker on the back of your alarm and in the Quick St...

How do I set up emergency contacts in the app?

To add a contact who will get notified if a smoke or CO alarm is detected, you need to add a member to your Kidde app's "Crew." The person w...

How do I set up Friends and Family notifications in the app?

Please read FAQ for setting up emergency contacts.

How do I Hush a smoke event?

On the device itself:If you know why the alarm is sounding, and you can verify that it is not a life-threatening situation, you can push the...

How do I locate a smoke event, or that alarm that detected the smoke?

On the alarms:In an interconnected system, all units will be alarming together. A unit that detects smoke or CO and initiates an alarm is ca...

How do I locate a carbon monoxide (CO) event?

On the alarms:In an interconnected system, all units will be alarming together. A unit that detects smoke or CO and initiates an alarm is ca...