How do I set up biometric login on the app?

Pre-Conditions: Mobile device has biometrics enabled and storedAndroid: Sign in to Kidde Mobile AppSelect account and enable (toggle) “Sign ...

How do I get an alert from an interconnected alarm in the house?

This model has AC hardwire interconnect capability, which means that when one hardwired alarm sounds, all hardwired alarms sound. When anoth...

How do I test my Smoke + Carbon Monoxide Alarm with smart features and other Kidde alarms? (iOS)

Within the app, find your alarm within the Device List and press “Test” button to initiate test.Note: Test can only be initiated for Smoke +...

How do I test my Smoke + Carbon Monoxide Alarm with smart features and other Kidde alarms? (Android)

Within the app, find your alarm within the Device List and press “Test” button to initiate test.Note: Test can only be initiated for Smoke +...

How do I factory reset the Smoke + Carbon Monoxide Alarm with smart features?

Press the button on your Smoke + Carbon Monoxide Alarm with smart features for about 8 seconds and you will hear 3 consecutive beeps. Upon r...

How do I Locate my active Smoke + Carbon Monoxide Alarm with smart features?

Locate Functionality is only applicable during Smoke or CO alarm event. During a Smoke or CO Alarm, within the app on the top of view “Locat...

How do I change the Wi-Fi network my Smoke + Carbon Monoxide Alarm with smart features is connected to? (iOS)

Press the button on your Smoke + Carbon Monoxide Alarm with smart features for about 8 seconds and you will hear 3 consecutive beeps. Upon r...

How do I change the Wi-Fi network my Smoke + Carbon Monoxide Alarm with smart features is connected to? (Android)

Press the button on your Smoke + Carbon Monoxide Alarm with smart features for about 8 seconds and you will hear 3 consecutive beeps. Upon r...

How do I update the software for my Smoke + Carbon Monoxide Alarm with smart features?

You can use the Kidde Mobile App to upgrade the software for your Smoke + Carbon Monoxide Alarm with smart features. There will be an option...

How to remove Smoke + Carbon Monoxide Alarm with smart features from my Mobile App?

To remove the Smoke + Carbon Monoxide Alarm with smart features from your account, click on the Smoke + Carbon Monoxide Alarm on the Mobile ...

Where can I find the End User License Agreement and Privacy Policy?

Kidde's General Privacy Notice can be found at:https://www.corporate.carrier.com/legal/privacy-notice

How do I find the life remaining on the Smoke + Carbon Monoxide alarm with smart features?

To help identify when to replace the unit, a label has been affixed to the side of the alarm. The installation date and the replace by date ...

What is a clean alarm notification?

If the alarm is in Fault mode, it will chirp every 30 seconds with a voice message: "Error, see troubleshooting guide." (Note: After 5 minut...

What is low battery notification?

If the battery capacity is nearing the point where it can no longer provide adequate power for all alarm functions, the unit will chirp ever...

How do I edit the name of the Smoke + Carbon Monoxide with smart features?

Sign in to Kidde Mobile App.Android:Select the property and device which needs name changeSelect “Show Device Settings”Tap the name on top o...

How do I edit the name of the room for the Smoke + Carbon Monoxide Alarm with smart features?

Sign in to Kidde Mobile AppAndroid:Select the property and device which needs name changeSelect “Show Settings”Scroll down and select the “R...

How do I identify the Smoke + Carbon Monoxide with smart features?

iOSPre-Conditions: Account and device are setup in Kidde AppOpen the Kidde app and login to your accountSelect the property and the deviceSe...

How do I view the status of the Smoke + Carbon Monoxide Alarm with smart features?

iOSPre-Conditions: Account and device are setup in Kidde AppOpen the Kidde app and login to your accountSelect the property and the deviceSe...

How do I see the history of events on the Smoke + Carbon Monoxide Alarm with smart features?

Open the Kidde Mobile AppSelect Property and view the "timeline" to see the events

How do I edit my Profile in the App?

Open Kidde Mobile AppSelect AccountUpdate the details of Profile

How do I revoke invitation/remove members from the App?

Sign into the Kidde Mobile App:Select the property and scroll down to see the "Team Members"Select the member you want to remove and select ...

How do I view the devices in a property in the App?

Sign into the Kidde Mobile App:Select the property to see the list of Alarms under "Property Devices"

How do I view the members in a property in the App?

Sign into the Kidde Mobile App:Select the property and scroll down to see the "Team Members"Select the Team members to see a list of the mem...

How do I change the role of a member in the App?

Sign into the Kidde Mobile App:Select the property and scroll down to see the "Team Members"Select Members and select the name of the member...

What are the roles for different member types in the App?

Crew Member - Receives Alerts, has the ability to view all videos and post messages to this locationDeputy Member:Receives Alerts, has the a...

How do I add a Property in the App?

Sign in to Kidde Mobile App:Set up the Smoke + Carbon Monoxide Alarm with smart featuresScan QR code shown in STEP 1 on the front of the Qui...

How do I remove a Property in the App?

Sign into the Kidde Mobile App:Select the propertySelect Property SettingsScroll down and select "Remove Property"

What does the LED color indicate?

Green: unit is operating normallyAmber: a fault conditionRed: a hazard has been detected

Why am I getting the message "Too much smoke" when trying to Hush?

Dense smoke will override Smart Hush(R) and sound a continuous alarm. If no fire is present, check to see if one of the reasons listed in "L...

Can I interconnect this alarm with other alarms in my home?

Yes. This model has AC hardwire interconnect capability. When one hardwired interconnected unit sounds an alarm, all other compatible hardwi...