Troubleshooting - Water Leak + Freeze Detector — Kidde Help Center

Troubleshooting - Water Leak + Freeze Detector

My Water Leak + Freeze Detector does not show up in the list of devices on the app. How can I fix that?

At any time during Wi-Fi enrollment, if there is a problem, reset the device to the factory setting and start over.Full device reset: Using ...
Why does the Kidde app show low battery for this device?

This alarm is equipped with a low battery monitor circuit. If the battery capacity is nearing the point where it can no longer provide adequ...
I am not receiving notifications through the Kidde app. What should I do?

There could be multiple reasons why you're not receiving mobile notifications. Ensure that your smartphone has a stable internet connectionE...
What is the Wi-Fi range for the Water Leak + Freeze Detector?

The range of your Wi-Fi network is determined by the performance of your router. Please check your router settings for a better understandin...
A handy troubleshooting chart from the User Guide.

Consult the User Guide for more troubleshooting info.

Sections