What does “rapid temperature change” mean? Why do I need to know about it?

Whenever there is a change of +/- 3° C, or 5.4° F, within a 10-minute timespan, it is considered a rapid temperature change condition. A rap...

Can I install the detector on a wall?

No, the device is designed to be placed on a clean, dry, level surface, in the lowest location where water can flow in case of a leak or flo...

What is the maximum number of Water Leak + Freeze Detectors that I can connect for one property?

20 Water Leak + Freeze Detectors can be connected to one Wi-Fi connection.

What is the operating temperature for the Water Leak + Freeze detector?

0°‒40° C, or 32°‒104° F

How much water is needed for the Water Leak + Freeze detector to sound an alert?

.015"

How often does the app update information from the Water Leak + Freeze Detector?

In normal operating conditions, the device updates the data to the cloud or to the app every 12 hours.Note: This does not affect mobile aler...

What are the various audible alarms and visual indicators that the Water Leak + Freeze Detector uses?

It has a Water Detected Alarm, Low Temperature Alarm, and Low Battery Alarm.Below are two convenient charts from the User Guide that referen...

How long can I hush my Water Leak + Freeze Detector for? When does it start detecting again after I have hushed it?

You can Smart Hush® an alarm through the Kidde app. It will be in Hush mode for 10 minutes. After 10 minutes, if an alarm condition still ex...

If I am not available to hush an alarm, will it keep beeping continuously?

The Water Leak + Freeze Detector will be beeping continuously for 30 minutes and then will stop alarming. After a period of 1 hour, the devi...

What are some of the recommended locations for installing the water leak and freeze detector?

Under sinks or dishwashers, next to toilets, water heaters and pipes, anywhere a water leak or freeze could cause potential damage.They are ...

What does “Acknowledge” mean on the top of the property dashboard?

Alerts are sent periodically to update you on the status of your device. To ensure you're made aware of these alerts, an acknowledgement req...