To perform a test, ensure that your smartphone and the Smoke + Carbon Monoxide Alarm with Indoor Air Quality Monitor are on the same network.
If you are on the same network and still facing this issue, please note that the device will take about 5-10 seconds to sync the network details. It is suggested that you wait for 5-10 seconds after the network switches (from cellular to your home Wi-Fi connection) before testing the Smoke + Carbon Monoxide Alarm with Indoor Air Quality Monitor.
If you are on the same network and still facing this issue, please note that the device will take about 5-10 seconds to sync the network details. It is suggested that you wait for 5-10 seconds after the network switches (from cellular to your home Wi-Fi connection) before testing the Smoke + Carbon Monoxide Alarm with Indoor Air Quality Monitor.